Privacy Policy

Effective: July 23, 2026

App: Hoops Connect

Developer: Frozen Grape (“we,” “us,” “our”)

Contact: support@frozengrape.app

Hoops Connect hasn’t launched yet. This policy describes how the first release is designed to behave; we’ll finalize it at launch and update the effective date if anything changes.

In one sentence

Hoops Connect does not collect personal data — what you do in the app stays on your device.

What we collect

We do not collect, store, or transmit personal information through Hoops Connect. There are no third-party analytics SDKs, no advertising networks, and no tracking. Your activity in the app stays on your device.

This matches the app’s privacy label on the App Store: No Data Collected.

Purchases

All purchases and subscriptions are processed by Apple through your Apple Account. We never see or store your payment details. Apple may share aggregate, anonymous sales reports with us; these contain no personal information.

Apple App Store & diagnostics

When you download Hoops Connect, Apple processes the download under its own privacy policy. If you’ve opted to share diagnostics with developers in iOS Settings, Apple may send us anonymized crash reports. They contain no personal information.

Children

Hoops Connect is rated 4+ and does not knowingly collect information from anyone, including children. If you have a concern, contact support@frozengrape.app.

Changes to this policy

If the app’s behavior changes, we’ll update this policy and the effective date above. Material changes will be noted in the app’s release notes.

Contact

Questions about privacy in Hoops Connect? Email support@frozengrape.app — we read every message. You can also visit Support or the studio-wide privacy policy.